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Testimonials


KM2 Solutions Opens New Contact Center in Honduras.

Maggi Williams: Chief Strategy Officer

Atlanta, Georgia (April 5th, 2011) - KM2 Solutions LLC, a leading provider of Near Shore BPO services today announced the opening of a new Contact Center in The Altia Business and Technology Park located in San Pedro Sula, Honduras.

Plans to develop operations in Honduras were initiated in response to both the needs of KM2's fortune 500 client base and the continued growth in the market for high quality bilingual services located close to North American markets. The new facility, which includes state of the art technology in a LEED certified building and access to Honduras's English language skills, will be the company's fourth, location. The new location will allow KM2 Solutions to continue to grow with existing clients and implement new clients and services in a strategic location with modern infrastructure and access to Honduras world class telecommunications infrastructure.

"The opening of KM2 Solutions new San Pedro Sula office is an important step towards realizing our plans for growth and expansion in Central America," said David Kreiss, President and CEO. "The new office will be the first of many important changes for the company in 2011."

The new office is expected to generate a heightened level of interest in the high quality contact center services offered by KM2 Solutions to the Financial Services, Automotive, Telecommunications, Billing Services and media industries.

About KM2' Solutions

Founded in 2004, and privately held, KM2 Solutions has built its business around the core principles of providing quality, North American standard Contact Center Services.

KM2 is a leading Nearshore Contact Center Services provider specializing in Central America and the Caribbean; with established locations in Honduras, Barbados, St Lucia and Grenada.

Today, KM2 Solutions provides clients and partners with unparalleled value through commitment to Near Shore Contact Center solutions, long term strategic partnerships and a philosophy that continually seeks tomorrow's solutions for today's business needs. We exceed our clients' expectations.

 

Navega

Ivan Pastor: General Manager

What was the influential factor that took Navega to make the decision of creating an alliance with Altia Business Park?

“The confidence of functioning with a group of serious and innovating investors who perceive in the technology and the telecommunications sector a great opportunity for our country attract this type of investments and generate great amount of employments that require major specialization which entails to generate more wealth and better life conditions for our population.”

 

FIDE

Carolina Pascua

What are the main cost drivers for investors in the BPO, ITO and Contact Center industry? Can ALTIA BUSINESS PARK fulfill them? Why?

“Honduras offers qualified, young, readily available and industrious human resources, world class telecommunication infrastructure at competitive prices, Government investment incentives and business parks such as Altia that can fulfill all those requirements, in addition, through our organization, FIDE, the Investment and Exports Board of Honduras we provide all information and the assistance the foreign investors need when they are evaluating our country as a potential investment destination.”

 

Global Equations

Anupam Govil, CEO

"Honduras is a hidden gem in Central America as far as shared services and outsourcing is concerned. It brings together all the essential elements such as workforce quality and availability, costs, infrastructure and Telecom robustness to provide an ideal nearshore destination for Contact centers and BPO firms. Altia Business Park has created a facility that combines Honduras' advantages with the reliability of world class infrastructure and free zone incentives. Any global firm or service provider seeking a presence in this region should consider Honduras and Altia as one of the main options"

 

NetSol Technologies, Inc.

Najeeb Ghauri, Chairman and Chief Executive Officer

"In line with our strategy to diversify our global IT service delivery network and best serve our clients needs, the launch of NetSol GK Latin America marks a major milestone in the expansion of our IT services delivery capabilities aimed at providing high quality, cost effective IT services to customers throughout the Americas. Our joint venture agreement with Grupo Karims aligns NetSol with a large and well respected Latin American partner with the critical local experience and resources to match our comprehensive global IT solutions delivery expertise. This agreement provides a highly efficient platform upon which to expand our presence in the Americas under our successful BestShoring business model. NetSol stands as a pioneer IT company in this emerging market, aiming to fully leverage the cost arbitrage benefits and serving to further diversify our business offerings to support NetSol's future growth in the region."

 

 

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